Third Party Administration
Assistance
Adjusting
Your outsourced, end-to-end claims management solution, modeled on your strategic objectives and results.
Claims services are offered from loss notification to settlement, including financial data analysis.
A management philosophy tailored on the customer needs and aimed at supporting the client's image.
A dedicated Account Manager available to meet all the client's management needs.
Continuous performance monitoring with the use of KPI analysis.
Professional, independent and transparent organization.
We provide loss funds administration service.
We offer our service to insurance, Broker, public and private companies and public entities that require the support of a technical and skilled partner.
Our Philosophy
Our management philosophy is tailored to your needs and aimed at supporting your image. A dedicated Account Manager available to meet all of your needs. A continuous performance monitoring with the use of KPIs analysis. A professional, independent and transparent organisation.
High quality standards: Your expectations. Our commitment.
Italian insurance market knowledge and Lloyd’s of London market expertise
We are able to provide our TPA services in relation to a wide range of line of business:
- P.I. Professional Indemnity
- G.L. Public Administration / Municipal / Public Tender
- Medical Malpractice (Private and Public) and Private doctors
- Product Liability
- P.O. Public Official
- D&O Director and officer
- Legal protection
- A&H
- Travel
- Large retailers
- Property
- Motor First Party
Compliance requirements and Standard Borderaux available.
Fast claims processing and control of the average cost of loss
Highly qualified team focused on insurance business with different skills and legal and technical backgrounds
Secure access to digital files through our web-based secure application
Online claims system
- CRM web based service
- Data mining
- Visio-expertise
Our complementary services
Claims Notification
- Documents Dematerialization services with multi-channel input
- Metadata indication documents
- Digital file archiving and conservation
- Loss notification by video-call
Claims Handling
- Remote Loss Adjustement Solutions
- Verification and control meetings
- Programming of common goals
- International and Italian Networks
Risk Management
- Risk analysis
- Data mining
- Risk Management and Actuarial Services
Our work will be a partnership. Our services and your products were made to be brought together.
Our Claim&Smart app, the first of its kind in the Italian insurance industry
Management
Giuliana D'Amore
CEO
giuliana.damore@tpaeaitalia.com
Giuliana has been working in the loss adjusting & insurance industry since 1985.
In 1995 she joined a leading company in the Italian loss adjustment market where she specialised in General & Product Liability claims.
In 1997 she ventured out into the international market and managed the partnerships with Cunningham Lindsey. Thereafter she was a member of the board until 2010.
Additionally, she has dealt with the creation of a company dedicated to claims management services, of which she was CEO from 2004 to June 2016.
She is a founding member of TPA&A.
Francesco Luoni
Director
francesco.luoni@tpaeaitalia.com
Francesco, graduated in Political Sciences, has been working in the loss adjusting & insurance industry since 2004.
In Sircus Srl he was Senior Adjuster and Team Leader dealing with casualty claims adjusting on behalf of international and national accounts for foreign insurers and Lloyd’s. He also experienced Travel policies, A&H and Professional Indemnity claims adjusting.
From January to August 2016 Francesco was Loss Adjuster in CHP Legal Ltd.
He is a founding member of TPA&A
Elisabetta Pinciroli
Adviser
elisabetta.pinciroli@tpaeaitalia.com
Degree in Humanities, she worked as Head of Communication and Marketing in various service companies. For 12 years she has been International Key Accounts Managers of the Munters group, world leader in restoration services for the Insurance Market.
From 2007 to February 2010 she was Marketing Manager at PER spa, a company specialized in Pre and Post damage prevention services and risk management.
In Italy she has led the development of innovative services for the insurance industry as part of the “mass claims.”
Philippe Roux
Adviser
Degree in Economics, more than 3 years’ experience as Managing Director and Divisions Manager in the service management for the insurance industry, in Germany and Europe.
From 1994 to 2006 he was Executive Vice-President of Sales & Marketing of the Munters Group.
Currently he is the Managing Director in HPM Handwerker Schadendienst GmbH and STP Sachverständige GmbH, that offer specialized technical services in accordance with Germany’s leading insurance groups.